Reference

How 55h8 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use 55h8, how we store it, and what rights you hold over it — access and eligibility depend on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket payment data handled securelyYour right to access or delete dataNo data sold to third partiesBangladesh-focused support for privacy queries
55h8 How 55h8 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-account message centre — we aim to acknowledge your request promptly and follow up with a resolution within a reasonable timeframe. All privacy queries are handled by the same team that manages account and wallet support, so your request goes to people who understand bKash, Nagad, and Rocket account linkage.

Live Chat Start a chat from any page on 55h8. Describe your privacy request and our team will log it immediately and follow up with next steps.
Email Support Send your data request by email with your registered account details. We confirm receipt and handle the request within a reasonable review period.
In-Account Message Centre Log in, open the Message Centre from your account menu, and submit a privacy query directly. This keeps your request linked to your account record.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page and during every transaction so your data moves securely between your device and our servers. Account access uses a one-time password sent to your registered mobile number, which means even if someone knows your password they cannot log in without your phone. We review data retention schedules regularly and remove information that is no longer necessary for account or compliance purposes. You can request a copy of the personal data we hold about you at any time by contacting support through the channels above.

SSL Encryption

Every page and payment — whether you use bKash, Nagad, or Rocket — is encrypted in transit so your details are never exposed on an open network.

OTP Account Access

Logging in requires a one-time password sent to your phone. This step protects your account even if your login credentials are ever compromised.

Data Retention Policy

We keep your data only as long as needed to run your account and meet applicable rules. Data linked to closed accounts is removed on a scheduled review cycle.

No Third-Party Data Sales

We do not sell your personal information to advertisers or data brokers. Third parties we work with — such as payment processors — receive only what they need to complete your transaction.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how 55h8 handles personal data. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, email address, mobile number, and the payment details you use — such as your bKash or Nagad wallet number — to verify your identity and process transactions.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell or rent your personal information to any other party.

Contact our support team via live chat or email with your registered account details. We will confirm the request and provide your data within a reasonable review period.

Yes. Submit a deletion request through the in-account Message Centre or by email. We will action it in line with applicable rules, which may require us to retain certain records for a set period.

Cookies keep your session active and remember your preferences between visits. You can adjust or block cookies in your browser settings, though some account functions may not work correctly without them.

Transaction references and wallet numbers are encrypted and stored securely. We never store your full mobile wallet PIN or password — only what is needed to verify and reconcile your payment.

Access and the applicability of this policy depend on your local law and eligible regions. Where access is permitted, this policy covers all personal data collected through your account and transactions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.